It incorporates support for software engineering devices to help end user programmers with, for example, systematic testing and fault localization. The term is based on the idea that the end goal of a software or hardware product is to be useful to the consumer. What is enduser software engineering and why does it matter. Enduser software engineering employs a feedback loop supported by behindthescenes reasoning, with which the system and user can collaborate to monitor dependability as the end users program. Uat is often the last phase of the software testing process, completed before the tested software is released to its intended market. During the seminar, several participants presented their current. May 17, 2017 an end user is a person who uses a product or service. The end user can be contrasted with the developers or programmers of the product. Since the use of enduserwritten programs and spreadsheets is widespread and their lack of reliability is pervasive, improved reliability will impact a potentially huge number of business and personal computer users. Citeseerx document details isaac councill, lee giles, pradeep teregowda.
Enduser software engineering with assertions in the spreadsheet paradigm, margaret burnett, curtis cook, omkar pendse, gregg rothermel, jay summet, and christine wallace, international conference on software engineering, portland, or, may 2003. Dagstuhl seminar proceedings 07081 enduser software engineering m. Pdf enduser software engineering brad a myers academia. End user programming has become the most common form of programming in use today 2, but there has been little investigation into the dependability of the programs end users create. At the end of the tutorial you should be equipped with well understanding of software engineering concepts. Considering software quality is necessary, because there is ample evidence that the programs end users create are. Enduser software engineering euse is a research area that aims to invent new kinds of technologies that collaborate with end users to improve the quality of their software. Weuse iv was held in conjunction with icse 08 at leipzig, germany on 1018 may, 2008. Weuse ii was held in conjunction with chi 06 at vienna, austria. In software development, user acceptance testing uatalso called application testing, and end user testingis a phase of software development in which the software is tested in the real world by the intended audience. Its about looking holistically at the breadth of the end user experience and considering all the systems required to accomplish the daily workload. Enduser programming has become the most common form of programming in use today 2, but there has been little investigation into the dependability of the programs end users create. Enduser software engineering euse is defined as enduser programming involving systematic and disciplined activities that address software quality issues ko et al 2011.
Enduser software engineering communications of the acm. End user software engineering euse the only way to properly define end user software engineering is to note it is a form of software engineering. This is the first research attempting to bring fundamental software engineering principles to bear on enduser programming. Here is a brief synopsis of the more interesting ones. An end user is the person that a software program or hardware device is designed for. Because of this, enduser programmers face many of the same software engineering challenges.
The front is an abstraction, simplifying the underlying component by providing a userfriendly interface, while the back usually handles data storage and business logic in telecommunication, the front can be considered a device or service, while the back is the infrastructure that supports. Ieee symposium on visual languages and human centric computing, 207214. For example, a retailer typically sells directly to end users. He has worked in the tech industry for over 30 years and is currently the director of engineering at poynt, a technology company building smart pointofsale terminals for businesses. Weuse iii was a dagstuhl workshop on enduser software engineering held on 1823 february, 2007. Problems arise when a software generally exceeds timelines, budgets, and. Software engineering is a detailed study of engineering to the design, development and maintenance of software. As part of our research, we have examined typical software development activities like programming, testing, and debugging from an enduser software engineering perspective, and developed approaches to support them better. Enduser development eud can be defined as a set of methods, techniques, and tools that allow users of software systems, who are acting as nonprofessional software developers, at some point to create, modify or extend a software artefact.
We define programming similarly to modern english dictionaries, as the process. The difference between enduser and customer occurs for firms that sell to an intermediary such as a wholesaler, retailer, ecommerce seller or valueadded reseller. Although these enduser programmers may not have the same goals as professional developers, they do face many of the same software engineering challenges, including understanding their requirements, as well as making decisions about design, reuse, integration, testing, and debugging. The front is an abstraction, simplifying the underlying component by providing a user friendly interface, while the back usually handles business logic and data storage. In software architecture, there may be many layers between the hardware and end user. The bank must have thought or collected, the user feedback to make the transaction process easy for the customers. Professional enduser developers by the term professional enduser developers is meant professionals working in a highly technical, knowledgerich domain who develop their own software in order to further their professional work. In this dissertation, we describe techniques we have developed to help end users develop safer spreadsheets. In contrast to simple programming, software engineering is used for. People who are not professional developers can use eud tools to create or modify software artifacts descriptions of automated behavior and complex data objects without significant knowledge of a. Attention to quality is important for eup because poorlywritten software can cause data loss, security breaches, financial loss, or even physical harm, even when the.
There have been some surveys on end user programming kelleher and pausch 2005, sutcliffe and mehandjiev 2004, lieberman et al. Gene linetsky is a startup founder and software engineer in the san francisco bay area. A basic premise is that end user software engineering can only succeed to the extent that it respects the fact that the user probably has little expertise or even interest in software engineering. What is enduser software engineering and why does it. Enduser development eud or enduser programming eup refers to activities and tools that allow endusers people who are not professional software developers. End users have specific goals in their own domains, which are not related to software development. For example, an electronics manufacturer may sell to thousands of retailers who go on to sell the product to millions of endusers. End user software engineering with assertions in the spreadsheet paradigm, margaret burnett, curtis cook, omkar pendse, gregg rothermel, jay summet, and christine wallace, international conference on software engineering, portland, or, may 2003. Oct 08, 2007 it incorporates support for software engineering devices to help end user programmers with, for example, systematic testing and fault localization. Enduser development, enduser programming and enduser. Enduser development the encyclopedia of humancomputer. Weuse i was held in conjunction with icse 05 at st. Enduser development eud or enduser programming eup refers to activities and tools that allow endusers people who are not professional software developers to program computers.
The first challenge was the growing importance of application domain knowledge for most software systems and that this knowledge is held by domain. It is concerned with issues beyond enduser development, whereby end. In telecommunication, the front can be considered a device or service, while the back is. Such a manufacturer may have no direct relationship with endusers and view retailers as. End user software engineering carnegie mellon school of. Institute for software researchcarnegie mellon university. We also summarize the results of our empirical investigations into the usefulness and effectiveness of these devices for promoting dependability in enduser programming. They identified the following three challenges, which motivated our development of the metadesign framework. The state of the art in enduser software engineering. Data science vs software engineering top 8 useful differences. Enduser software engineering and professional enduser. We have conducted about 2 dozen empirical studies, some formative to inform our enduser software engineering design work and some summative to evaluate it.
This research area is called end user software engineering euse. This allows the retailer to manage the customer experience to provide value. Enduser software engineering oregon state university. End user software engineering euse is defined as end user programming involving systematic and disciplined activities that address software quality issues ko et al 2011. In information technology, the term end user is used to distinguish the person for whom a hardware or software product is designed from the developers, installers, and servicers of the product. End user development eud can be defined as a set of methods, techniques, and tools that allow users of software systems, who are acting as nonprofessional software developers, at some point to create, modify or extend a software artefact. A basic premise is that enduser software engineering can only succeed to the extent that it respects the fact that the user probably has little expertise or even interest in software engineering. My software requirement engineering professor always using customer, user, stakeholder and actor alternative or sometimes says these are same words. In many cases, the end user and customer are the same. Instead, it employs a feedback loop supported by behindthescenes reasoning, with which the system and user collaborate to monitor dependability as the end users program evolves. Software engineering is the process of analyzing user needs and designing, constructing, and testing end user applications that will satisfy these needs through the use of software programming languages. Software engineering at its core is problem solving. Enduser computing euc is about bringing the full digital workspace to life for an organization.
Its about looking holistically at the breadth of the enduser experience and considering all the systems required to accomplish the daily workload. Pdf what is enduser software engineering and why does it. Enduser software engineering empirical results to date. Wysiwyt testing study, led by karen rothermel, fall 99. Enduser software engineering euse the only way to properly define enduser software engineering is to note it is a form of software engineering. He use the application domain knowledge word frequently. Aug 04, 2015 end user software engineering euse is a research area that aims to invent new kinds of technologies that collaborate with end users to improve the quality of their software. However, there are many differences that clearly separate euse from professional software engineering.
Because of this, end user programmers face many of the same software engineering challenges. I have conducted empirical studies of such developers working in the domains of. The group of people described as end user software engineers are a very large and diverse group. Apply to technical support specialist, technical support engineer, sccm engineer and more.
Enduser software engineering college of engineering. The state of the art in enduser software engineering acm. All software development products, whether created by a small team or a large corporation, require some related documentation. Writing software is just a software engineers chosen method of solving problems. There have been some surveys on enduser programming kelleher and pausch 2005, sutcliffe and mehandjiev 2004, lieberman et al. Weuse iii was a dagstuhl workshop on end user software engineering held on 1823 february, 2007. Enduser development eud, endprogramming eup and enduser software engineering euse are three related research fields that study methods and. Enduser software engineering with assertions in the. In response to this, the study of enduser software engineering has emerged. People who are not professional developers can use eud tools to create or modify software artifacts descriptions of automated behavior and complex data objects without significant knowledge of a programming language. For example, research scientists building simulations of complex processes are described as end. The state of the art in enduser software engineering uw faculty.
Data science vs software engineering comparison table. May 07, 2020 this article was coauthored by gene linetsky, ms. Although these end user programmers may not have the same goals as professional developers, they do face many of the same software engineering challenges, including understanding their requirements, as well as making decisions about design, reuse, integration, testing, and debugging. In information technology the term end user is used to distinguish the person for whom a hardware or software product is designed from the developers in. Audience this tutorial is designed for the readers pursuing education in software development domain, software testing aspirants and all enthusiastic readers. Septemberoctober 2009 ieee software 19 museums throughout the country. Enduser software engineering strives to achieve personal goals, whereas professional software engineering is guided by goals defined by management bodies, departmen ts, or some other. I describe a philosophy to software engineering for end users, and then survey several projects in this area.
This research area is called enduser software engineering euse. Collaborative work with perla velasco elizondo, jose maria fernandes and bradley schmerl. Pdf faced with similar challenges as professional software engineers, end user developers respond to them in a substantially different manner. It is the application of engineering principles to software development. The term is based on the idea that the end goal of a software or. End user software engineering strives to achieve personal goals, whereas professional software engineering is guided by goals defined by management bodies, departmen ts, or some other. Instead of building an individual point of delivery pod for each desktop type, application, and. A customer is the entity that purchases a product or service from the perspective of the seller. This is problematic because the dependability of these programs can be very important.
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